Cookie Settings
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Welcome to Prime Prestige.
Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, wallet, and related services (“Services”).
By accessing or using Prime Prestige, you agree to the terms of this Privacy Policy.
We collect information to help us provide a safe, reliable, and personalized experience. This includes:
When you create an account or use our Services, we may collect:
Full name
Email address
Phone number
Country and address
Date of birth
Identity documents (for KYC verification)
We collect details of your activities on Prime Prestige, including:
Deposit, transfer, and withdrawal data
Digital currency transaction records
Linked bank account or card details
We automatically collect:
Device and browser type
IP address
Operating system
Access times and activity logs
When you contact support (via live chat or email), we may store those communications to improve service quality.
We use your data to:
Create and manage your account
Verify your identity (KYC/AML compliance)
Process payments and withdrawals
Offer customer support and resolve issues
Improve platform security and performance
Notify you about updates, offers, or policy changes
We never sell or rent your personal information to third parties.
We take your privacy seriously. Prime Prestige uses:
End-to-end encryption for all data transfers
Secure storage of sensitive information
Continuous fraud and risk monitoring
Verified KYC partners compliant with global standards
Despite our strong measures, no system is 100% secure. We recommend keeping your login credentials private and your device updated.
We may share information only in the following cases:
Regulatory compliance: To meet legal obligations or law enforcement requests.
Service providers: With trusted third parties who assist in operations (e.g., payment processors, KYC verifiers).
Business transfers: If Fyntra Lume merges or restructures, data may be transferred securely as part of that process.
All partners are required to maintain strict confidentiality and use data only for agreed purposes.
We use cookies and similar technologies to:
Improve your browsing experience
Remember preferences and login sessions
Analyze site usage and performance
You can manage or disable cookies in your browser settings, but some features may not function properly.
Depending on your region, you may have the right to:
Access and obtain a copy of your data
Request correction or deletion of personal information
Object to or restrict data processing
Withdraw consent at any time
To exercise these rights, contact us at [email protected]
We retain your personal information only as long as necessary for:
Service operation
Legal, tax, and compliance obligations
Fraud prevention and dispute resolution
Once no longer needed, your data is securely deleted or anonymized.
Prime Prestige’s Services are not intended for individuals under 18 years old.
We do not knowingly collect personal information from minors. If you believe a minor has provided us data, contact us immediately to remove it.
If you are accessing Prime Prestige from outside our primary operational region, your information may be transferred to and processed in jurisdictions with different data protection laws.
We ensure appropriate safeguards are in place for all cross-border data transfers.
We may update this Privacy Policy periodically.
When we make significant changes, we’ll notify you by email or through a notice on our website. The updated policy will be effective from the date listed above.
If you have any questions or requests regarding this Privacy Policy, please contact our privacy team:
📧 Email: [email protected]
💬 Live Chat: Available 24/7 through your dashboard